Got Any Questions? Yes, We Thought so!
I need a dress and I want it...NOW!
Most dresses can take 20 weeks to be delivered so we would recommend that you order your dress around six months before your wedding. This allows you enough time for fittings. We can also offer rush cuts on some occasions and may be able to get a dress quicker than 20 weeks. We also have a good stock of wedding dresses so we are usually in a position to sell dresses off the shelf.
As a top account in Scotland for most of our suppliers if anyone can get the dress we will!
If you just want to come for a wee look you must now make an appointment so that we can show you the dresses and just have a chat through styles, fabrics etc. We appreciate it can be daunting coming to a bridal shop but a wee blether with us will encourage you that it can be fun!!! All shops visits now must be in line with our Covid procedures.
What should I wear?
Please come to your appointment in whatever you feel happy in. Wear a bra that you feel gives you a good shape and wear pants that you are happy standing about in. If you want to bring shoes you can although we will have some you can try on too.
We come in the changing room with you and help you with the dresses so you want to feel comfortable in what you are wearing.
Who to Bring...
We also suggest that when you come in for an appointment you bring a couple of trusted people. We find that when there’s loads of folk with lots of different opinions the bride’s opinion can be lost and it’s about YOU-the bride. In Edinburgh we can only take twoe people & Bride to comply with social distancing.
We operate a computer based appointment system at GWS. In Edinburgh we take one bridal appointment at a time. Our shop is arranged to offer privacy so your appointment is in your own separate area with your own fully trained consultant. With 20 year’s experience in bridal we know every bride is unique and as such our customer service is personal and specific (and we are not on commission!) All bookings now also include a zoom consultation pre your appointment to discuss our Covid procedures.
Our part payment when you decide to buy your gown(s) from us is 50%. When this is paid your dress can be ordered. You part payment can be paid in instalments, if time allows. The balance of the gown is due when you collect your gown at GWS. We accept cash and most types of credit and debit cards. We also have a contract which you are requested to read and sign at time of purchase.
Is it here yet?
The suppliers we use tend to take around 5 months to be deliver dresses from date of order. We always advise on your invoice/receipt the expected delivery month of your order. We will email you when your dress is in.
Tweaking aka Alterations..
At your dress collection appointment we will explain what alterations you may require.
We can then book your fittings in with Aggie's Alterations (independent dressmaker). All fittings are done in Gwenne Broxburn on a Tuesday or Thursday. The fittings are done by arrangement and are charged separately and paid to seamstress. This charge is in addition to the cost of your dress. You are however free to use any dressmaker of your choosing.